All the features you need to work in this new normal.  Working from home or the office, we have you covered.

Robust VoIP Features at Every Level

Both administrators and end users will experience a wealth of features with ConnectPBX.  Below is a list of available features and capabilities.

  Corporate PBX Features


  • Administrator Portal
  • End User Portal
  • Auto Attendant
  • Call Center Queuing
  • Hunt Groups
  • Music on Hold
  • Fax to Email
  • Loudspeaker Paging
  • CRM Integration (Salesforce, Sugar, Oracle, Zendesk etc)
  • Receptionist Console
  • Holiday and after Hours Scheduling
  • E911, 411 and Caller ID Support
  • Call Recording


  End User Features


Incoming Calling Features

  • Alternate Numbers
  • Anonymous Call Rejection
  • Calling Name
  • Call Forwarding Always
  • Call Forwarding Busy
  • Call Forwarding No Answer
  • Call Forwarding Remote Access
  • Call Forwarding Selective
  • Call Waiting
  • Do Not Disturb
  • Find Me Follow Me
  • Selective Acceptance
  • Selective Rejection
  • Sequential Ring
  • Simultaneous Ring

Voice Mail Features

  • Voicemail to Email Delivery
  • Automated Text Transcription
  • Distribution Lists
  • Personalized Greetings

Outgoing Calling Features

  • Automatic Callback
  • Call Return
  • Extension Dialing
  • Last Number Redial
  • Speed Dial

Call Control Features

  • Barge-in
  • Busy Lamp Fields
  • Call Hold
  • Call Logs
  • Call Parking
  • Call Traces
  • Call Transfer (Warm / Blind)
  • Directed Call Pickup
  • Distinctive Ring
  • Phone Status Monitoring
  • Shared Call Appearance
  • Three-Way Calling


Benefits of ConnectPBX

CCG Connect Cost Savings

Cost Savings Like Never Before

No PBX equipment to buy or lease. No maintenance contracts or change fees. Pay for what you need and add more users when you need them.

CCG Connect ConnectPBX fast install

Fast Install

We offer flexible and fast install options, and free user and administrator training, to get you up and running quickly and smoothly.

CCG Connect Popular features

Popular Features


Mobility features like Advanced Call Forwarding and Visual Voicemail with Transcription make it easy to work from anywhere.

CCG Connect Mobile Admin

Easy Mobile Administration

Manage your services, pay your bill, add new services, and get support any time, from anywhere, using our robust portal.

Hosted PBX vs. SIP trunking – what’s the difference?

Hosted PBX

  • Lower hardware costs since all you need are IP phones, routers, and high-speed internet.
  • Most VoIP providers have a monthly subscription fee.
  • Hosted PBX services let you add new phone lines in a few steps.
  • Your teams can access these phone lines from anywhere in the world.
  • With an online admin portal and easy-to-use features, you don’t need an IT team.
  • Requires minimal maintenance.

On-premise PBX + SIP Trunking

  • Needs on-site IP PBX servers and a SIP trunking service like CCG Connect. Higher upfront capital expenditure.
  • SIP trunking charges may be per minute or channel.
  • SIP trunking with traditional PBX may need more on-premise servers.
  • Traditional phones need a LAN connection to the IP PBX.
  • An IT staff member is critical to maintain these on-premise PBX systems.
  • Needs ongoing maintenance.