CCGConnect

ConnectPBX

With our Hosted PBX platform, you can simplify your business communications with flexible calling, collaboration, and mobility features.

All-in-One Cloud Phone Service

CCGConnect PBX Voice, Video and Texting brings it all together in the cloud with advanced communications and collaboration to help your employees work smarter.

  • Reliable Telephony
  • Affordable Plans
  • High Definition (HD) Quality
  • Popular Calling and Mobility Features
  • No Expensive Hardware or Equipment
  • Fully Supported by CCGConnect

Benefits of Connect PBX


Close-up of scattered US dollar bills symbolizing finance and wealth.

Save Money.

No PBX equipment to buy or lease. No maintenance contracts or change fees. Pay for what you need and add more users when you need them.

Fast Install.

We offer flexible and fast install options, and free user and administrator training, to get you up and running quickly and smoothly.

Popular Features.

Mobility features like Advanced Call Forwarding and Visual Voicemail with Transcription make it easy to work from anywhere.

Mobile Administration.

Manage your services, pay your bill, add new services, and get support any time, from anywhere, using our robust portal.


Popular Features


CORPORATE PBX FEATURES

  • Administrator Portal
  • End User Portal
  • Auto Attendant
  • Cell Center Queuing
  • Hunt Groups
  • Music on Hold
  • Fax to Email
  • Loudspeaker Paging
  • Receptionist Console
  • Holiday and After Hours Scheduling
  • E911, 411, and Caller ID Support
  • Call Recording
  • CRM Integration
    (Salesforce, Sugar, Oracle, Zendesk, etc.)

END USER FEATURES

Incoming Call Features

  • Alternate Numbers
  • Anonymous Call Rejection
  • Calling Name
  • Call Forwarding Always
  • Call Forwarding Busy
  • Call Forwarding No Answer
  • Call Forwarding Remote Access
  • Call Forwarding Selective
  • Call Waiting
  • Do Not Disturb
  • Find Me Follow Me
  • Selective Acceptance
  • Selective Rejection
  • Sequential Ring
  • Simultaneous Ring

Voice Mail Features

  • Voicemail to Email Delivery
  • Automated Text Trasncription
  • Distribution Lists
  • Personalized Greetings

Outgoing Call Features

  • Automatic Call Back
  • Call Return
  • Extension Dialing
  • Last Number Redial
  • Speed Dial

Call Control Features

  • Barge-In
  • Busy Lamp Fields
  • Call Hold
  • Call Logs
  • Call Parking
  • Call Traces
  • Call Transfer (Warm/Blind)
  • Directed Call Pickup
  • Distinctive Ring
  • Phone Status Monitoring
  • Shared Call Appearance
  • Three Way Calling

Hosted PBX vs. SIP Trunking: What’s the Difference?

Hosted PBX

  • Lower hardware costs since all you need are IP phones, routers, and high-speed internet.
  • Most VoIP providers have a monthly subscription fee.
  • Add new phone lines in just a few steps.
  • Your teams can access these phone lines from anywhere in the world.
  • With an online admin portal and easy-to-use features, you don’t need an IT team.
  • Requires minimal maintenance.

On-Premise PBX + SIP Trunking

  • Needs on-site IP PBX servers and a SIP trunking service like CCG Connect. Higher upfront capital expenditure.
  • SIP trunking charges may be per minute or channel.
  • SIP trunking with traditional PBX may need more on-premise servers.
  • Traditional phones need a LAN connection to the IP PBX.
  • An IT staff member is critical to maintain these on-premise PBX systems.
  • Needs ongoing maintenance.